Student Journal of Business and Management (SJBM)
Vol. 7 No. 3 (2024)

Influence of Perceived Price, Product Quality, and Brand Image on Purchase Decisions on the TikTok Application with Customer Trust as a Mediating Variable in Bengkulu City

Pratama, Bayu Abdi (Unknown)
Hayu, Rina Suthia (Unknown)



Article Info

Publish Date
30 Dec 2024

Abstract

The purpose of this study is to examine the effect of Perceived Price, product quality and brand image mediated by Customer Trust in the Tik Tok application in the city of Bengkulu. The sampling technique in this study used a purposive sampling technique. The data collection technique used a questionnaire which was distributed online through social media. Measurement research in this questionnaire consists of 17 questions to respondents. The number of samples is 160. The analysis tool used is PLS-SEM with the help of the SmartPls program version 3.2.9. The results show that (1) Perceived Price has a positive effect on Customer Trust; (2) the quality of product has a positive effect on Customer Trust; (3) brand image has a positive effect on Customer Trust; (4) Perceived Price has a positive effect on purchase decision; (5) the quality of product has a positive effect on purchase decisions; (6) brand image influences purchase decision; (7) Customer Trust influences purchase decision; (8) Customer Trust mediates the effect of Perceived Price on purchase decision; (9) Customer Trust mediates the effect of product quality on purchase decisions; (10) Customer Trust mediates the effect of brand image on purchase decision

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Journal Info

Abbrev

sjbm

Publisher

Subject

Economics, Econometrics & Finance

Description

Student Journal of Business and Management (SJBM) e-ISSN : 3026-6165 is an open access journal that publishes the results of writing scientific papers, as a forum for research publications and academic review results in the field of Management and Business. Editors invite writers and experts to ...