International Journal of Economics Development Research (IJEDR)
Vol. 6 No. 6 (2025): International Journal of Economics Development Research (IJEDR)

When Digital Marketing Meets e-WOM: Understanding How Purchase Intention Shapes Consumer Decisions at Wahyu Redjo Jewelry, Kediri

Mustikasari, Teti Agustin (Unknown)
Kurniawan, Brahma Wahyu (Unknown)



Article Info

Publish Date
09 Oct 2025

Abstract

In this study , Gold jewelry plays a dual role in Indonesia, serving both aesthetic and symbolic functions as a marker of social status and as a reliable investment asset. With the digital transformation, consumer behavior especially among Millennials and Generation Z has shifted significantly: they increasingly rely on online information regarding price, product quality, and brand reputation before committing to a purchase. This study examines factors affecting purchase intention and actual purchase decision at Wahyu Redjo Jewelry’s new store in Kediri, with emphasis on digital marketing strategies and electronic word of mouth (e-WOM). Data were collected via a structured survey of potential customers and analysis of customer reviews. Findings indicate that both strong digital marketing presence and favorable e-WOM significantly enhance purchase intention, which in turn highly correlates with purchase decision. These results suggest that Wahyu Redjo should intensify its digital engagement and leverage positive consumer testimonials to build trust and competitiveness in the local Kediri market

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Journal Info

Abbrev

ijedr

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

IJEDR focuses on economics, innovation, and investment. Dedicated to enhancing economics development a country, regional and the world in general. IJEDR invites papers on Economics field (Economic growth, Monetary and fiscal policy effect, Innovation practices, Innovation impact, Corporate finance, ...