Journal of Artificial Intelligence and Digital Business
Vol. 4 No. 3 (2025): Agustus - October

The Effect of Compensation and Perceived Organizational Support on the Performance of Maxim Drivers

Chandra, Felix (Unknown)



Article Info

Publish Date
18 Aug 2025

Abstract

This study examines how compensation systems and organizational support influence the performance of Maxim driver-partners who operate in Ambon City. The research employed a quantitative survey method with 35 respondents selected through purposive sampling. Data were collected using a 5-point Likert scale questionnaire and analyzed using multiple regression after ensuring instrument validity and model feasibility. The findings indicate a significant positive relationship between compensation levels and driver performance. Similarly, drivers’ perceived organizational support was found to positively affect their performance quality. When combined, these two factors significantly enhance performance, suggesting that optimal outcomes can be achieved through adequate compensation policies accompanied by continuous organizational support. The results of this study provide strategic insights for Maxim management to refine compensation policies and strengthen support systems for driver-partners in order to maintain service standards and improve driver welfare.

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Journal Info

Abbrev

RIGGS

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering

Description

Journal of Artificial Intelligence and Digital Business (RIGGS) is published by the Department of Digital Business, Universitas Pahlawan Tuanku Tambusai in helping academics, researchers, and practitioners to disseminate their research results. RIGGS is a blind peer-reviewed journal dedicated to ...