Jurnal Manajemen dan Pemasaran Jasa
Vol. 18 No. 2 (2025): September

The effect of psychological contract violation, work-life balance, and career development on employee performance mediated by job satisfaction

Oktafien, Shinta (Unknown)
Santoso, Anton Budi (Unknown)
Ahmad, Wan Amira Wan (Unknown)



Article Info

Publish Date
07 Oct 2025

Abstract

This study was conducted to analyze the factors influencing employee performance, mediated by job satisfaction, among permanent lecturers at accredited private universities in Bandung City. This research falls under verification research, aiming to test the validity of a hypothesis designed through field data collection. The data processing and analysis techniques employed in this study included descriptive statistical tests and structural equation model (SEM) tests. The population for this study comprised all permanent lecturers at accredited private universities in Bandung City, totaling 1,009 individuals, with a sample size of 286. The sampling technique utilized in this study was cluster sampling. The results indicate that psychological contract violation, work-life balance, and career development, both directly and indirectly through job satisfaction as the mediating variable, affect employee performance. However, not all formulated hypotheses yield acceptable results.

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Journal Info

Abbrev

jasa

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen dan Pemasaran Jasa is a peer reviewed and open access journal published by Lembaga Penerbit Fakultas Ekonomi dan Bisnis (LPFEB). This journal receives an original research paper and review paper which suitable with focus and ...