POLITICO
Vol. 24 No. 2 (2024): JURNAL POLITICO FISIPOL

Optimizing Public Services Through Reforming State Apparatus Resources: A Public Policy Analysis

Ach Ilyasi (Unknown)



Article Info

Publish Date
27 Sep 2024

Abstract

This research aims to answer the main question about how optimization of public services can be achieved through resource reform of the state apparatus. This research was carried out over six months, from January to June 2024, with data collection through documentation studies, in-depth interviews, surveys, and participant observation. Data were analyzed using qualitative analysis techniques with the help of NVivo software. The research results show that although the government's policy on reforming state apparatus resources is theoretically excellent and constructive, implementation in the field often needs to be revised. The main obstacles are low professionalism, integrity, work ethics, and lack of responsibility for public needs. To overcome these obstacles, this research recommends increasing training and capacity development, strengthening codes of ethics, using information technology, and improving a more adaptive and innovative work culture. Implementing these suggestions can increase efficiency, transparency, and accountability in Indonesia's public services, meet public expectations, and create a more effective government.

Copyrights © 2024






Journal Info

Abbrev

POLITICO

Publisher

Subject

Social Sciences

Description

The journal focus and scope of Politico is to publish research articles within the field of an advanced understanding of how politics and political management intersects with policy processes, program development and resource management in the public ...