Jurnal Mahasiswa Entrepreneur
Vol 4 No 2 (2025): FEBRUARI 2025

PENGARUH HARGA, VARIASI PRODUK, DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN MELALUI KEPUTUSAN PEMBELIAN SEBAGAI VARIABEL INTERVENING PADA ES TEH POCI DI PRAJEKAN, BONDOWOSO

Febriyanti, Mery Dwi (Unknown)
Arief, Mohammad Yahya (Unknown)
Ediyanto, Ediyanto (Unknown)



Article Info

Publish Date
13 Jun 2025

Abstract

Business is an effort to produce and market goods to make a profit. Es Teh Poci is a business engaged in the culinary field under the auspices of PT Poci Kreasi Mandiri. This business is essential for the economy to improve the community's welfare. This study aims to analyze and test the effect of Price, Product Variation, and Service Quality on Consumer Satisfaction through Purchasing Decisions as Intervening Variables on Es Teh Poci in Prajekan, Bondowoso. The population and sample collection method uses the simple random sampling method. Data analysis and hypothesis testing in this study used the Partial Least Squares Structural Equation Modeling (PLS-SEM). The results of the direct influence hypothesis test using the Smart PLS 3.2.8 application show that Price has a significant positive effect on Purchasing Decisions, Product Variation has a significant positive effect on Purchasing Decisions, Service Quality has a significant positive effect on Purchasing Decisions, Price has a positive but insignificant effect on Consumer Satisfaction, Product Variation has a negative but insignificant effect on Consumer Satisfaction, Service Quality has a significant positive effect on Consumer Satisfaction, Purchasing Decision has a positive effect on Consumer Satisfaction. The indirect influence hypothesis test results show that the Price variable has a significant positive effect on Consumer Satisfaction through Purchasing Decisions, Product Variation has a positive but insignificant effect on Consumer Satisfaction through Purchasing Decisions, and Service Quality has a significant positive effect on Consumer Satisfaction through Purchasing Decisions.

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Journal Info

Abbrev

jme

Publisher

Subject

Economics, Econometrics & Finance Electrical & Electronics Engineering Social Sciences

Description

Jurnal Mahasiswa Entrepreneurship (JME) Fakultas Ekonomi dan Bisnis Universitas Abdurachman Saleh Situbondo adalah jurnal yang ditulis oleh mahasiswa FEB UNARS sebagai jembatan antara ilmu dan praktek manajemen. JME mempublikasikan artikel baik berupa telaah pustaka maupun hasil penelitian empiris. ...