Study of Scientific and Behavioral Management (SSBM)
Vol 5 No 4 (2024): Work Life Balance

PENGARUH E-TRUST, E-SATISFACTION, PERCEIVED EASE OF USE, PERCEIVED USEFULNESS, DAN PERCEIVED ENJOYMENT TERHADAP CONTINUANCE INTENTION E-WALLET DI KOTA MAKASSAR: -

Almu Arrif, Rachmat (Unknown)
Candra, Yeki (Unknown)



Article Info

Publish Date
30 Dec 2024

Abstract

The increasing popularity of e-wallets is a great opportunity for e-wallet provider companies to continue to grow in Indonesia. Continuous use after the initial period of use determines the benefits and continuity of the use of technology in the long term. The purpose of this study is to assess the influence of E-Trust, E-Satisfaction, Perceived Ease Of Use, Perceived Usefulness, and Perceived Enjoyment on the Continuance Intention of E-Wallet in Makassar City. The data analysis in this study used Multiple Linear Regression Analysis and hypothesis tests (t-test, f-test) which were processed with the SPSS v.25 application. The results of this study show that partial E-Trust, E-Satisfaction, Perceived Ease Of Use, and Perceived Usefulness are proven to have a significant influence on the sustainability of the intention to use E-Wallet in Makassar City. Meanwhile, Perceived Enjoyment does not show a significant partial influence on the sustainability of e-wallet intentions. However, overall, all independent variables simultaneously exert a significant influence on the sustainability of e-wallet usage intentions. This study underlines that the success of e-wallet adoption depends not only on technological aspects, but also on psychological factors and user experience

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Journal Info

Abbrev

ssbm

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Study of Scientific and Behavioral Management (SSBM) merupakan jurnal mahasiswa yang berada di lingkup program studi manajemen, Fakultas Ekonomi dan Bisnis Islam, UIN Alauddin Makassar. Jurnal SSBM memublikasikan karya tulis mahasiswa pada bidang manajemen dengan kualitas yang baik dengan ...