Escalate : Economics and Business Journal
Vol. 3 No. 01: Intelligent Marketing and Behavioral Insights: Redefining Institutional and Organizat

Marketing-Driven Enhancements in Student Experience and Their Influence on University Reputation

Seeralan Balakrishnan, Arun (Unknown)



Article Info

Publish Date
07 Jul 2025

Abstract

Abstract: This study explores the effect of innovative marketing strategies on university reputation, with perceived value acting as a mediating variable, within the context of Universitas Negeri Makassar. A quantitative approach using structural equation modeling via Smart PLS was employed to examine four independent variables: brand positioning and image strategy, digital marketing strategy, gamified engagement tools, and student co-creation participation. Findings indicate that brand positioning and digital marketing significantly influence perceived value and university reputation. Meanwhile, gamified engagement and student co-creation primarily impact perceived value but do not directly affect reputation. Perceived value has a strong and statistically significant effect on university reputation, mediating the relationship between several marketing strategies and institutional reputation. The study underscores the strategic value of enhancing students' perceived educational value through student-centered marketing to build reputational capital. It contributes to higher education marketing literature and offers practical insights for university leaders aiming to strengthen institutional image.

Copyrights © 2025






Journal Info

Abbrev

escalate

Publisher

Subject

Economics, Econometrics & Finance

Description

Escalate invites both empirical and theoretical articles that explore micro and macro phenomena. The journals publication scope encompasses a wide array of domains, including macro and micro economics, business strategy and policy, entrepreneurship, finance and accounting studies, human resource ...