ANALISIS SYSTEM POINT OF SALE UNTUK MENINGKATKAN EFISIENSI DAN OPTIMALISASI BISNIS DI TOKO GAURI

Putri Raja, Melantrisna Wuru
Luh Putu Risma Noviana
Ayu Aprilyana Kusuma Dewi

Jurnal Manajemen dan Teknologi Informasi
Vol. 15 No. 2 (2025): Jurnal Manajemen dan Teknologi Informasi

This study examines the implementation of a Point of Sale (POS) system at Toko Gauri, a stationery store in Denpasar, to improve operational efficiency and business optimization. Using a qualitative case study, data were collected through observation, interviews, documentation, and questionnaires involving the owner, employees, and customers. The 1–4 Likert-scale questionnaire was analyzed descriptively and supported by one-way ANOVA. Results show the MySIS POS system improves transaction speed, inventory control, and reporting. Employee scores ranged from 3.67 to 4.00, indicating high usability. ANOVA showed a significant difference in customer perceptions (F = 6.198; p = 0.006) based on shopping frequency. The study concludes that POS enhances efficiency and decision-making but requires better integration with non-cash payments like QRIS.