Journal of Tourism Sustainability
Vol. 5 No. 2 (2025): Volume 5 Number 2 (2025)

AI and Spiritual Compatibility: Examining Human-Technology Interaction in Gen-Z Muslim Pilgrimage

Septyandi, Chandra Budhi (Unknown)
Utomo, Sherly Rakasiwi Putri (Unknown)



Article Info

Publish Date
26 Oct 2025

Abstract

This study investigates the adoption of artificial intelligence (AI) in domestic Islamic pilgrimage (ziarah) among urban Generation Z Muslims in Indonesia. Using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) approach, the study tests a conceptual model that incorporates perceived usefulness, AI-spiritual compatibility, trust in AI-generated religious content, perceived social norms, attitude, behavioral intention, and actual use behavior. Based on responses from 323 participants, the results indicate that attitude toward AI-assisted pilgrimage is the strongest predictor of both intention and actual usage. Perceived usefulness, trust, and social norms also significantly influence behavioral outcomes, while AI-spiritual compatibility exerts a weaker yet positive effect. These findings suggest that a combination of individual evaluation and socio-cultural context shapes the adoption of spiritual technology. The study contributes to the growing discourse on digital religion by demonstrating how AI can facilitate meaningful religious experiences. Implications for developers, religious leaders, and policymakers are discussed, along with directions for future research.

Copyrights © 2025






Journal Info

Abbrev

JTOSPOLBAN

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Social Sciences

Description

Journal of Tourism Sustainability (JTOS) E-ISSN 2798-8333 is a double blind review journal published by Politeknik Negeri Bandung. It focuses on fostering and stimulating discourses in the tourism research among academics and professionals. JTOS welcomes articles in all areas of tourism research ...