Jurnal Ilmiah Multidisiplin Indonesia
Vol. 4 No. 10 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) November 2025

Human Resources Management Challenges and Solutions in Managing a Multi-Generational Workforce in the Digital Era

Galuh Boga Kuswara (Unknown)
Yulianah, Yulianah (Unknown)



Article Info

Publish Date
24 Oct 2025

Abstract

This study aims to analyze the challenges faced by human resource (HRM) management in managing a multi-generational workforce in the digital age and identify strategic solutions that organizations can implement. The diversity of generations, consisting of Baby Boomers, Generation X, Generation Y (Millennials), and Generation Z, creates differences in work values, communication styles, technology use, and expectations regarding the work environment. The research method used was a qualitative approach, with a literature review of various journals, books, and recent research reports related to HRM management and multi-generational workforce dynamics. The results of this study indicate that managing a multi-generational workforce in the digital age is inseparable from a number of complex challenges. Intergenerational communication gaps, negative stereotypes, differences in work values, and limited digital skills are key obstacles frequently encountered in organizational environments. Furthermore, changes in the increasingly flexible work environment and diverse employee expectations add to the complexity faced by HRM management. However, the study also found that solutions such as open and empathetic communication, the use of multiple communication channels, ongoing training, the development of non-technical skills, and the implementation of HRIS technology can reduce gaps and increase work effectiveness. Efforts to build an inclusive work culture have been proven to strengthen cross-generational collaboration and create a more harmonious, productive, and adaptable work environment.

Copyrights © 2025






Journal Info

Abbrev

esaprom

Publisher

Subject

Agriculture, Biological Sciences & Forestry Computer Science & IT Earth & Planetary Sciences Engineering Physics

Description

Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) is a peer-reviewed journal regularly published by the SEAN Institute every three months. namely, several research publications to publish multi-disciplinary articles with general topics on engineering, science, agriculture, plantations, forestry and ...