Jurnal Widya Manajemen & Akuntansi
Vol 6, No 3 (2006)

Shopping Motivation, Optimum Stimulation Level, Cognitive Response and Store Patronage Satisfaction: A Case of Indonesia

Budisantoso, Tjong (Unknown)
Mizerski, Kate (Unknown)



Article Info

Publish Date
17 Feb 2014

Abstract

This study focuses on the relationship between shopping motivation including t he optimum stimulation level and cognitive response and store patronage satisfaction. Shopping motivation focuses o n hedonic shopping motivations while cognitive response is measured in terms of the perception o f merchandise quality and the perception of service quality. T he findings show a moderate relationship between shopping motivation and the perception of merchandise quality and the perception of service quality.A highly significant correlation exists between the perception of merchandise quality and t he perception of service quality and store patronages satisfaction

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