Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF)
Vol. 5 No. 2 (2025): Indonesian Journal of Economy, Business, Entrepreneuship and Finance

STUDI PENERAPAN MODEL DELONE AND MCLEAN UNTUK MENGUKUR KESUKSESAN GENERATIVE AI DALAM OPERASIONAL UMKM DI JAKARTA

Nugroho, Rizky Ramadhani (Unknown)
Fadillah F, Nadya (Unknown)
Kasofi, Adnan (Unknown)



Article Info

Publish Date
04 Aug 2025

Abstract

This study Aims to evaluate the success of Generative AI adoption by Micro, Small, and Medium Enterprises (MSMEs) in Jakarta using the DeLone and McLean model. Generative AI is utilized to enhance productivity, accelerate content creation, reduce operational costs, and strengthen customer interaction in the digital space. The research involved 372 MSME respondents who have integrated this technology into their business operations, and the data was analyzed using Structural Equation Modeling (SEM) with AMOS. The results show that System Quality and Information Quality have a significant impact on Usage and User Satisfaction, which in turn positively affect Net Benefits. These findings offer both theoretical insights and practical recommendations for optimizing the strategic use of Generative AI within urban MSME sectors.

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Journal Info

Abbrev

home

Publisher

Subject

Economics, Econometrics & Finance

Description

Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF) is a peer-refereed open-access National journal which has been established for the dissemination of state-of-the-art knowledge in the field of Economy. Starting from 2021, IJEBEF would be published Three times in a year. ...