Al-Kharaj: Journal of Islamic Economic and Business
Vol. 7 No. 4 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi

The Effect of Job Quality And Competence on The Performance of The Quality Control Department Through Supervision : (A Study at the Construction Manufacturing Company PT. XYZ)

Juniar Rizqi, Rizal (Unknown)
Vip Paramarta (Unknown)
Farida Yuliaty (Unknown)



Article Info

Publish Date
04 Nov 2025

Abstract

This study aims to analyse the effect of work quality and competence on the performance of the Quality Control department in construction manufacturing companies, with supervision as an intervening variable. The background of this study stems from the important role of Quality Control in maintaining product quality, where factors such as work quality, employee competence, and the effectiveness of supervision are believed to contribute directly or indirectly to performance. The research method used a quantitative approach with path analysis techniques. Data were obtained through the distribution of questionnaires to employees working in the Quality Control department. The variables measured included job quality (X1), competence (X2), supervision (Y), and performance (Z). The results of the study indicate that work quality and competence have a positive and significant effect on supervision. In addition, both work quality and competence have a direct effect on employee performance. Supervision has the most dominant effect on performance, while also acting as a mediating variable that strengthens the effect of work quality and competence on performance. Thus, improving work quality and employee competence will have a more optimal effect on performance if supported by effective supervision. The implications of this study emphasise the importance of companies developing the technical and professional skills of Quality Control employees, strengthening their monitoring systems, and integrating both to achieve sustainable optimal performance.

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Journal Info

Abbrev

alkharaj

Publisher

Subject

Economics, Econometrics & Finance

Description

Al-Kharaj, Journal of Islamic Economic and Business is peer-reviewed journal published by program studi ekonomi syariah , Institut Agama Islam Negeri (IAIN) Palopo. Al-Kharaj focus on the research of Islamic Economic and Business. The aims of this journal is to explore and develop economic related ...