Innovative: Journal Of Social Science Research
Vol. 4 No. 6 (2024): Innovative: Journal Of Social Science Research

E-KTP Service Policy Influences at the Salamrejo Village Office on Public Satisfaction

Sutowo, Sutowo (Unknown)
Nasyirudin, Muhammad (Unknown)
Hermawan, Yusada Andri (Unknown)

Article Info

Publish Date
06 Nov 2024

Abstract

This study aims to determine the effect of the E-KTP public service policy at the Salamrejo Village Office on public satisfaction. The method used is a quantitative research method. This study was conducted in Salamrejo Village, with the sample being the community of Salamrejo Village. To measure the results of the validity of the instrument using validity and reliability tests. Then, the classical assumption test is performed by testing normality and heteroscedasticity—hypothesis testing using the T-test (partial test). From the results of the data analysis, it was found that the E-KTP service policy at the Salamrejo village office significantly influenced public satisfaction by 0.002.

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Journal Info
Innovative: Journal Of Social Science Research
Website

Abbrev

Innovative

Publisher

Universitas Pahlawan Tuanku Tambusai

Subject

Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Other

Description

Innovative: Journal Of Social Science Research is a journal managed by Universitas Pahlawan Tuanku Tambusai which bridges researchers to publish research results in all scientific fields (multidiscipline). This includes the fields of education, health, law, economics, IT (Informatics Engineering), ...