Scientific Journal of Management and Business
Vol. 1 No. 1 (2021): VOLUME 01 NOMOR 01 TAHUN 2021

Analisis Pengaruh Penerapan Total Quality Management Terhadap Kinerja Operasional Pada Koperasi Simpan Pinjam Setiawan Bejawa

Peba, Lensiana Rawi (Unknown)
Langga, Lambertus (Unknown)
Tanusi, Gabriel (Unknown)



Article Info

Publish Date
05 Oct 2025

Abstract

This study aims to find out how big the Analysis of Implementation of Total Quality Management on Operational Performance in Cooperative Save Borrow Setiawan Bajawa.This research was conducted on members of the Setiawan Bajawa Cooperative, with using quantitative attachment with data collection is carried out by how to spread kusioner as many as 30 respondents and analyzed using multiple liner regression through spss progran with validity and reliability tests.The results of the analysis showed that the indicators used valid to measure existing variables. the results of subsequent analysis found that of the four variables used, it can be interpreted that in the regression equation, a constant value of 13,766 with a coefficient of variable member satisfaction 2,229, employee empowerment 2,461, increased 1,748, management based on facts 1,788.The results of the analysis also showed that the four variables used in this study can be obtained by 0.517 or 51.7 %, this indicates that the percentage of the influence of member satisfaction, member empowerment, sustainable quality and fact-based management of 51.7%., while 48.3% is described by other variables not included in this model

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Journal Info

Abbrev

sjmb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Scientific Journal Of Management And Business (SJMB) dengan nomor registrasi ISSN 2776-009X (Print) dan ISSN 2807-5897 (online) adalah jurnal yang diterbitkan dua kali setahun, yaitu pada bulan April dan Oktober oleh Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Flores. SJMB ini ...