YUME : Journal of Management
Vol 8, No 1 (2025)

The Rise of AI-Driven Marketing: Transforming Consumer Engagement in the Digital Era

Tanjung, Febrina Soraya (Unknown)
Hendarti, Fatimah Abdillah, Ricca (Unknown)



Article Info

Publish Date
01 Jun 2025

Abstract

The rapid advancement of AI has revolutionized digital marketing, enabling businesses to enhance consumer engagement through data-driven insights, predictive analytics, and automation. This study explores the role of AI-driven marketing in transforming consumer interactions, focusing on personalization, communication effectiveness, and operational efficiency. Through qualitative research, including expert interviews and case studies, the findings reveal that AI enhances marketing performance by optimizing targeting strategies, improving customer experiences, and increasing return on investment (ROI). However, challenges such as data privacy concerns, algorithmic bias, and regulatory compliance pose significant ethical considerations. While AI-driven marketing offers substantial benefits, its long-term sustainability relies on responsible AI governance, transparency, and ethical best practices. This research contributes to the academic discourse on AI in marketing by providing insights into its applications, benefits, and potential risks, offering recommendations for businesses to maximize AI adoption while mitigating associated challenges. Keywords: AI-Driven Marketing, Consumer Engagement, Personalization, Predictive Analytics, Automation

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Journal Info

Abbrev

yume

Publisher

Subject

Economics, Econometrics & Finance Health Professions Social Sciences

Description

YUME : Journal of Management menerbitkan naskah artikel 3 kali dalam setahun (April, Agustus dan Desember), berisikan artikel dalam bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional, Manajemen Sratejik, Perilaku Organisasi, Corporate Governance, ...