Jurnal Development
Vol. 12 No. 1 (2024): Jurnal Development

Moderasi Brand Image pada Digital Marketing dan E-Service Quality Terhadap Minat Konsumen Difcloth Samarinda

Utami, Ermi (Unknown)
Akbar, Achmad (Unknown)
Nurfadillah, Mursidah (Unknown)



Article Info

Publish Date
28 Jun 2024

Abstract

This research aims to analyze the influence of Digital Marketing and E-Service Quality on consumer buying interest in Difcloth Samarinda with Brand Image as a moderating variable. This type of research is quantitative research, the objects used are Difcloth Samarinda consumers who are Instagram followers @difcloth _. The population in this study was all 4,400 Instagram followers @difcloth_ and the sampling technique used was simple random sampling where in calculations using the Slovin formula, 98 respondents were obtained. The data collection technique uses a questionnaire and is calculated using a Likert scale. The analysis tool uses multiple linear regression with moderation. The data collection techniques used were interviews, questionnaires and observation. The data analysis techniques used in this research are multiple linear regression analysis, validity test, reliability test, normality test, multiconference test, heteroscedasticity test, t test, f test, and coefficient of determination with the help of the SPSS program. The research results show that (1) digital marketing has a positive and significant effect on consumer purchasing interest in difcloth, (2) e-service quality has a positive and significant effect on consumer purchasing interest in difcloth, (3) Brand image strengthens the influence of digital marketing & e-service quality on consumer interest in difcloth. Keywords: Digital Marketing, E-Service Quality, Instagram, Brand Image.

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Journal Info

Abbrev

JD

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal Development merupakan jurnal ilmiah yang memuat permasalahan-permasalahan ekonomi secara kompleks baik dalam sisi makro, mikro, perbankkan dan bisnis yang terangkum dalam semua aspek ekonomi, yang berdasarkan hasil kajian dan penelitian ilmiah. Terbitnya jurnal ini diharapkan akan mampu ...