JURNAL ADMINISTRASI BISNIS
Vol 4, No 4 (2016): Jurnal Administrasi Bisnis

PENGARUH PRODUK DANA TABUNGAN TERHADAP LOYALITAS NASABAH PT. BANK SULUTGO, TBK. CABANG CALACA

SETIAWAN, JESSICA BERNADETTE (Unknown)
SUMAYKU, SONTJE. M. SUMAYKU (Unknown)
Sumampouw, HARRY (Unknown)



Article Info

Publish Date
24 Oct 2016

Abstract

Abstract. the primary variable in this study is a savings product ( X ) and customer loyalty ( Y ) . This study aims to the effect of Product savings fund to customer loyalty of Bank SulutGo Calaca as branch offices. The method used is descriptive quantitative method ,approach using the Spearman rank correlation, to test the significance of the relation between variables and to measure the level of influence that occurs in variable savings products and customer loyalty.Research suggests that the relationship between variable savings product with customer loyalty obtain positive results or categorized as very strong. We hope this research can be used as a reference in subsequent research by developing a variety of other variables related to marketing. Keywords: Savings Product , Customer Loyalty , Customer

Copyrights © 2016






Journal Info

Abbrev

jab

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal ini dikelola oleh Program Studi Administrasi Bisnis Fakultas Ilmu Sosial dan Politik Universitas Sam Ratulangi. Jurnal ini terbit 5 kali dalam setahun. Jurnal ini merupakan hasil publikasi karya ilmiah/makalah dari Pengajar, Alumni, Mahasiswa yang berhubungan dengan Manajemen Sumber Daya ...