JSEH (Jurnal Sosial Ekonomi dan Humaniora)
Vol. 10 No. 1 (2024): JURNAL SOSIAL EKONOMI DAN HUMANIORA

Pengaruh Kualitas Pelayanan dan Kepuasan Wisatawan Terhadap Perilaku Pasca Berkunjung Ke Desa Wisata Kuta Kabupaten Lombok Tengah yang Dimediasi Budaya Lokal

Cahyaditya, Ryandha (Unknown)
Permadi, Lalu Adi (Unknown)



Article Info

Publish Date
30 Mar 2024

Abstract

This research aims to determine the influence of Service Quality and Tourists Satisfaction on Post-Visit Behavior in the Kuta Tourism Village, Central Lombok Regency, mediated by Local Culture. The population studied comprises individuals who have visited the Kuta Tourism Village at least once, and the sample consists of 100 respondents selected using purposive sampling techniques. This study utilized the Structural Equation Modeling-Partial Least Square (SEM-PLS) data analysis method with the assistance of Smart-PLS version 4.0 software. The research findings indicate that Service Quality does not have a significant influence on either Post-Visit Behavior or Local Culture. On the other hand, Tourists Satisfaction has a significant influence on both Post-Visit Behavior and Local Culture. Lastly, Local Culture significantly influences Post-Visit Behavior. However, the Local Culture variable is unable to mediate between the Service Quality and Tourists Satisfaction variables concerning Post-Visit Behavior

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Journal Info

Abbrev

jseh

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Social Sciences Other

Description

Jurnal Sosial, Ekonomi dan Humaniora (JSEH) adalah jurnal akademik direview dengan sistem peer review. Pertama kali terbit pada tahun 2015 di Lembaga Penelitian Universitas Mataram terbit setiap enam bulan sekali, yaitu Bulan Juni dan Desember Mulai tahun 2022 diterbitkan setiap tiga bulan sekali ...