PARADIGMA: Jurnal Ilmu Administrasi
Vol. 12 No. 2 (2023)

KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS DEPOK I KABUPATEN SLEMAN

Lestari, Oktavia Ningrum Puji (Unknown)
Putranto, Arif Kuncoro Dwi (Unknown)



Article Info

Publish Date
02 Jan 2024

Abstract

Providing public services to the community is one of the most important main tasks for the government. One form of service provided is in the health sector. One of the government's efforts to provide health services to the community is that in every sub-district a government agency has been built as a community health service delivery unit, namely a community health center (Health Center). This research aims to determine the quality of health services at the Depok I Health Center, Sleman Regency. This type of research is descriptive qualitative, the data sources used are primary data and secondary data. The data collection techniques used were observation, interviews and documentation. The indicators in this research are (1) simplicity, (2) clarity, (3) certainty of time, (4) accuracy, (5) security, (6) responsibility, (7) completeness of facilities and infrastructure, (8) ease of access, (9) discipline, politeness and friendliness, (10) comfort.Keyword: Quality Health Services; Health Center.

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Journal Info

Abbrev

PRDM

Publisher

Subject

Social Sciences

Description

PARADIGMA: Jurnal Ilmu Administrasi, published by the College of Administrative Science (STIA) "AAN" Yogyakarta with e-ISSN numbers: 2549-8460 and p-ISSN numbers: 2301-5497, is published twice annually in June and December. It contains ideas and research in the field of public administration, ...