Jurnal Rekayasa Sistem Industri
Vol. 13 No. 1 (2024): Jurnal Rekayasa Sistem Industri

Penentuan Jumlah Sumber Daya Manusia (SDM) di Bank XYZ dengan Menggunakan Pemodelan Simulasi

Kusferyano, Bonfilio Elyan (Unknown)
The, Jin Ai (Unknown)
Purnama, Ign. Luddy Indra (Unknown)



Article Info

Publish Date
26 Apr 2024

Abstract

In 2020 Covid-19 Pandemic strikes the whole country. It forces Organization to change their work habits from Work from Office (WFO) to Work from Home (WFH). It is also triggered by Indonesia Government policy to keep Social Distancing and start Work from Home (WFH). Bank XYZ response by change their working policy to allow employee Work from Office and Work from Home (Hybrid). Then each employee has a different work schedule every week based on their position and Line Manager discretion. Change of amount employee who work from office affects its performance obviously, especially operational function in this case HR Data Management Function. Bank XYZ has not make a further assessment, planning or working simulation about the optimal number of WFO employees yet. By direct observation, processing time data measurement, and memo arrival time data measurement, we make a model simulation based on Arena Software to find most suggested number of WFO employee. The simulation result shows that 7 employees is the best employee number consisting of 1 Team Lead, 1 Analyst, 1 Analyst Assistant, 2 Administrator and 2 Archive Personnel. This number is less than existing employee number before, 14 employees.

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Journal Info

Abbrev

jrsi

Publisher

Subject

Industrial & Manufacturing Engineering

Description

Data and Analytics Decision Analysis E-Business and E-Commerce Engineering Economy and Cost Analysis Human Factors Information Systems Intelligent Systems Manufacturing Systems Operations Research Production Planning and Control Project Management Quality Control and Management Reliability and ...