Jurnal Attarbiyyah: Jurnal Ilmu Pendidikan Islam
Vol. 4 No. 01 (2024): Dec 2023-Jan 2024

Customer Perception towards Mobile Banking Services in Kathmandu District

Vaibhav Karn (Unknown)



Article Info

Publish Date
01 Dec 2023

Abstract

This study used quantitative methods to investigate how consumers perceive mobile banking services in the Kathmandu district. The research analyzed the impact of perceived ease of use, self-efficacy, perceived cost, trust, security, and perceived usefulness on the intention to use mobile banking services, surveying 213 participants. Data was collected through a self-structured questionnaire, and various statistical analyses, including descriptive statistics, correlation coefficients, regression analysis, and ANOVA, were employed to assess the relationships between intention to use mobile banking and the independent variables of perceived ease of use, self-efficacy, perceived cost, trust, security, and perceived usefulness. The data was processed using SPSS Statistical Package 25.

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Journal Info

Abbrev

JCFMBS

Publisher

Subject

Humanities Education

Description

Jurnal At-Tarbiyah: Jurnal Pendidikan Agama Islam (Journal of Islamic Education Studies) merupakan jurnal nasional berpenyunting ahli yang terbit dua kali dalam setahun. Jurnal At-Tarbiyah berbentuk cetak (2460-9439 dengan Nomor SK: 0005.24609439/JI.3.2/SK.ISSN/2015.09 Tanggal 16 September 2015) dan ...