Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue

ENHANCING PROJECT MANAGEMENT EFFICIENCY IN THE DEVELOPMENT OF PUBLIC SERVICE COMPLAINT APPLICATIONS

Indah Dwijayanthi Nirmala (Unknown)
Ade Tamin (Unknown)

Article Info

Publish Date
29 Oct 2025

Abstract

This study investigates how project management optimization can improve the development of an information-technology-based public complaint application. Grounded in the PMBOK framework and employing a Waterfall development approach, the research assesses how project planning, execution, monitoring, and closure contribute to efficiency, cost control, and product quality. Results reveal that structured project management strengthens stakeholder coordination, mitigates risks, and facilitates timely, budget-compliant delivery. The study recommends enhanced monitoring practices and capacity-building for project teams to sustain long-term benefits.

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Journal Info
Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Website

Abbrev

MORFAI

Publisher

CV. RADJA PUBLIKA

Subject

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

Description

MORFAI This journal will publish research articles or studies that are multidisciplinary in nature, including: education, law, health, agriculture, engineering, energy, technology, and social science. This journal is dedicated to explore and socialize many creative and innovative thought who focus ...