Indonesian Journal of Public Policy Review
Vol. 25 No. 3 (2024): July

E-Government Boosts Administrative Efficiency in Rural Indonesia: E-Government Mendorong Efisiensi Administrasi di Pedesaan Indonesia

Muwardi, Alifiah Arum (Unknown)
Sukmana, Hendra (Unknown)



Article Info

Publish Date
16 May 2024

Abstract

This study evaluates the effectiveness of the Plavon Dukcapil website in enhancing population administration in the Mining Village government. Using a descriptive qualitative method, the research focuses on four indicators: program target accuracy, socialization, objectives, and monitoring. Results show that while the website effectively serves its intended community, socialization efforts are lacking, leading to limited awareness among less tech-savvy residents. Despite human resource challenges, the website meets its objective of expediting administrative processes. However, formal monitoring is absent. The findings suggest a need for better socialization, continuous monitoring, and enhanced training for human resources to optimize e-government services at the village level. Highlights: Target Accuracy: Website effectively serves the community, increasing administration activities. Socialization: Limited awareness due to inadequate efforts and reliance on word of mouth. Program Monitoring: Lacks formal oversight; requires continuous monitoring and human resource training. Keywords: E-government, population administration, Mining Village, program effectiveness, qualitative study

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Journal Info

Abbrev

ijppr

Publisher

Subject

Social Sciences

Description

Indonesian Journal of Public Policy Review (IJPPR) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global ...