Jurnal hukum IUS PUBLICUM
Vol 6 No 1 (2025): Jurnal Hukum Ius Publicum

PERLINDUNGAN HUKUM TERHADAP KONSUMEN DALAM TRANSAKSI PERDAGANGAN ELEKTRONIK DI INDONESIA

Jannah, Annisa Fitratul (Unknown)
Yamani, M (Unknown)
Barus, Sonia Ivana (Unknown)



Article Info

Publish Date
22 Apr 2025

Abstract

The development of information technology has accelerated the growth of electronic commerce (e-commerce) transactions in Indonesia, which provides convenience for consumers but also increases the risk of violations of their rights. This research aims to analyze the legal protection available to consumers in the context of e-commerce, highlighting existing regulations and challenges in their implementation. The method used in this research is a normative juridical approach, which issued Law Number 8 of 1999 concerning Consumer Protection (UUPK) and Law Number 11 of 2008 concerning Electronic Information and Transactions (UU ITE) as the main legal framework. Even though there are regulations governing consumer protection, there are still several limitations, such as the definition of business actors which only applies in the territory of Indonesia and guarantees of effective settlement. Apart from that, transaction security issues and consumers' low understanding of their rights are also obstacles. This research aims to provide recommendations to strengthen legal protection for consumers, so as to create a safer and more reliable e-commerce ecosystem.

Copyrights © 2025






Journal Info

Abbrev

jiu

Publisher

Subject

Humanities Law, Crime, Criminology & Criminal Justice Other

Description

Ius Publicum merupakan Jurnal Ilmiah yang menerbitkan artikel berupa gagasan konseptual dan laporan penelitian di bidang Ilmu Hukum. Jurnal Ilmiah Hukum dan Keadilan ini diterbitkan oleh Lembaga Penelitian dan Pengabdian Masyarakat, Sekolah Tinggi Ilmu Hukum Umel Mandiri, diterbitkan secara berkala ...