Jurnal Terapan Pemerintahan Minangkabau
Vol 5 No 1 (2025): Januari - Juni 2025

Usability Testing Website Pelayanan Publik SILETON Kabupaten Agam Dengan Metode SEQ dan SUS

Abrory, Yudhistira (Unknown)
Kamil, Wafiq Alfin (Unknown)
Zahrati, Wenty (Unknown)



Article Info

Publish Date
30 Jun 2025

Abstract

Digital transformation has become an inevitable global agenda, with the Government of Indonesia competing to integrate technology into public services. In the local scope, Agam Regency has responded to this initiative through the SILETON website, which is a form of digitization of population administration and civil registration. This research aims to provide in-depth insight into the performance of SILETON applications from a use perspective through quantitative methods and qualitative verbalization of SEQ and SUS models. The results of research and analysis of usability evaluation on the SILETON application in SEQ testing, with a mean of 6.4 out of 7, with verbalization by 10 respondents, and the SUS method obtained a score of 74.22, and the adjective rate was good. Based on this study was found that overall the SILETON website is considered to have a good level of usability and is quite satisfactory for users, with several recommendations for improving service features.

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Journal Info

Abbrev

jtpm

Publisher

Subject

Humanities Environmental Science Social Sciences

Description

FOCUS : Jurnal Terapan Pemerintahan Minangkabau adalah jurnal nasional yang fokus bidang Pemerintahan berbasis kearifan lokal. Jurnal ini menerima maniskrip hasil penelitian/riset dan hasil kajian literatur (literatur review). SCOPE : Jurnal Terapan Pemerintahan Minangkabau mencakup tentang praktek ...