International Journal Of Computer, Network Security and Information System (IJCONSIST)
Vol 7 No 1 (2025): September

A Structured Approach to Organizational Website Development and Usability Measurement Using the Modified System Usability Scale

Vinza Hedi, Satria (Unknown)
Hedi Amelia Bella, Cintya (Unknown)



Article Info

Publish Date
05 Nov 2025

Abstract

The increasing demand for accessible and up-to-date digital identity has encouraged organizations to adopt websites as a primary information platform. However, limited technical resources often hinder effective content management. This study proposes a structured approach to developing an organizational website using the Waterfall model and evaluates its usability through the System Usability Scale (SUS). The development process consists of five stages: communication, planning, modelling, construction, and deployment. Requirements were collected through semi-structured interviews with organizational stakeholders, resulting in the decision to implement a web-based system using a Content Management System (CMS) to ensure ease of maintenance. After deployment, usability testing was conducted using Modified SUS with a Likert scale of 1–5, involving five respondents instead. The evaluation produced an average score of 4.6, indicating that the system is highly acceptable and easy to use, although suggestions were made to improve dashboard terminology and add a search feature. The results demonstrate that a structured web development approach combined with CMS integration can effectively empower non-technical users in managing digital content. Future development may include interface personalization and multi-admin features to further enhance usability.

Copyrights © 2025






Journal Info

Abbrev

ijconsist

Publisher

Subject

Computer Science & IT

Description

Focus and Scope The Journal covers the whole spectrum of intelligent informatics, which includes, but is not limited to : • Artificial Immune Systems, Ant Colonies, and Swarm Intelligence • Autonomous Agents and Multi-Agent Systems • Bayesian Networks and Probabilistic Reasoning • ...