Jurnal Ilmu Komputer
Vol 2 No 2 (2024): Jurnal Ilmu Komputer (Edisi Desember 2024)

Sistem Informasi Install Driver Dan Troubleshooting Produk Berbasis Web Di PT. Axis Media

Nilovar Asyiah (Unknown)



Article Info

Publish Date
30 Dec 2024

Abstract

Every product, especially new hardware, before use must require special procedures in advance in order to be operated.To be able to connect the computer with the hardware in need of a software so that later the hardware is operated easily. Within a certain period of hardware there is usually a problem and product damage that often arises. In order to overcome these obstacles or damage in need of knowledge or correct procedures for hardware that can be repaired and reusable. because of the large number of products it requires a lot of software drivers, and stock software is on the Compact Disk or CD that takes time to look for it and for troubleshooting product problems, often the support team in response to complaints from customers difficulties finding solutions spontaneously because of problems product improvements are usually handled by technicians, so sometimes the support team find out on the internet first or ask with a technician directly. The purpose of this study is the search for drivers, how to install drivers and troubleshooting articles can easily be in, because there is already a container so that drivers live to download without having to search first. As for the procedure of installing the driver or how to solve the troubleshooting of the product just do the title problem and then the article will appear, so in answering questions from customers quickly and assist technicians in completing the repair hardware.

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Journal Info

Abbrev

jikom

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

Description

Jurnal Ilmu Komputer merupakan jurnal ilmiah dalam bidang Ilmu Komputer, Informatika, IoT, Network Security dan Digital Forensics yang diterbitkan secara konsisten oleh Program Studi Teknik Informatika S-2, Program Pascasarjana, Universitas Pamulang, Indonesia. Tujuan penerbitannya adalah untuk ...