Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang
Vol 4 No 2 (2025): Hal

INTEGRATING SOCIAL MEDIA AND CONSUMER BEHAVIOR: AN ANALYSIS OF THE EFFECTS OF CONTENT, INFLUENCER CREDIBILITY, AND E-WOM ON PURCHASE INTENTION THROUGH BRAND ENGAGEMENT

Asmirani, Sri (Unknown)
Islamiah, Farida (Unknown)



Article Info

Publish Date
13 Nov 2025

Abstract

This study aims to examine the influence of social media content, influencer credibility, and electronic word of mouth (e-WOM) on consumers’ purchase intention, with brand engagement as a mediating variable. A quantitative, explanatory research design was applied, collecting data from 250 active Instagram users exposed to fashion-related promotional content. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4.0. The findings reveal that social media content, influencer credibility, and e-WOM have significant positive effects on both brand engagement and purchase intention, directly and indirectly. Brand engagement acts as a strong mediator linking digital marketing stimuli to consumer behavioral responses. Theoretically, this study reinforces the Stimulus–Organism–Response (S–O–R) framework in explaining digital consumer behavior, while practically, it highlights the importance of authentic content creation, credible influencer selection, and interactive communication management in enhancing consumer engagement and driving purchase intentions through social media platforms.

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Journal Info

Abbrev

jurnal

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jeinsa : Ichsan Sidenreng Rappang Economic Journal Published by the Faculty of Economics and Business, Ichsan Sidenreng Rappang University and in collaboration with the Research Institute (LEMLIT) Ichsan Sidenreng Rappang University which focuses on publishing the results of accounting, management ...