Jurnal Manajemen Pemasaran dan Perilaku Konsumen
Vol. 4 No. 1 (2025)

The Contingency of Brand Image, Price Perception and Store Atmosphere Towards Consumer Repurchase Intention In the Current Parasocial Setting of Local FnB Bussiness

Febrianto, Rozindo Bima (Unknown)
Parwati, Kardina Yudha (Unknown)



Article Info

Publish Date
14 Nov 2025

Abstract

The growing number of students in Malang City presents a promising market opportunity for the food and beverage (F&B) industry. However, the rapid expansion of this sector has intensified competition, creating numerous alternatives that may reduce customers repurchase intention due to decision inertia. Repurchase intention, as a reflection of customer retention, plays a crucial role in sustaining business competitiveness and continuity. Hondje Tea Shop, an F&B business operating since 2018, offers a “homely” concept that emphasizes comfort over luxury. This study aims to analyze the influence of brand image, price perception, and store atmosphere on repurchase intention among Hondje Tea Shop customers in Malang. Adopting a quantitative approach, the findings reveal that brand image, price perception, and store atmosphere significantly influence repurchase intention. A strong and relatable brand image enhances emotional connection, while fair price perception and a well-designed store atmosphere improve customer satisfaction and encourage repeat purchases.  

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Journal Info

Abbrev

jmppk

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Publish all forms of quantitative and qualitative research articles and other scientific studies related to the field of Marketing Management and Consumer ...