Computer & Science Industrial Engineering Journal
Vol 13 No 3 (2025): Comasie Vol 13 No 3

IMPLEMENTASI DAN ANALISIS SENTIMEN PADA ULASAN APLIKASI GOOGLE PLAY STORE MENGGUNAKAN ALGORITMA RoBERTa

Nainggolan, Brian Natanael (Unknown)
Handoko, Koko (Unknown)



Article Info

Publish Date
15 Nov 2025

Abstract

The rapid growth of Instagram user reviews on the Google Play Store poses challenges in understanding sentiment quickly and accurately. This research aims to develop an automatic sentiment analysis dashboard based on the Indonesian-RoBERTa model. Review data was collected using the google_play_scraper library and analyzed using a fine-tuned model. Fine-tuning was performed on the w11wo/indonesian-roberta-base-sentiment-classifier model using Indonesian tweet datasets during the PPKM period with 23,645 labeled data points (positive, neutral, negative). The preprocessing process included text cleaning, tokenization, and class weighting. Model evaluation used precision, recall, F1-score, and confusion matrix metrics. Test results showed good performance on positive and neutral classes, but performance on the negative class still needs improvement. The dashboard successfully performed scraping, sentiment prediction, and data visualization automatically. This research demonstrates the potential application of transformer-based models in Indonesian language and supports data-driven decision making.

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Journal Info

Abbrev

comasiejournal

Publisher

Subject

Computer Science & IT

Description

Journal Comasie is a journal that combines 3 science namely informatics engineering, information systems and industrial engineering. The theme and scope can be seen in the scope section. This journal was created as a means of publicizing the results of research conducted by lecturers and students. ...