Asia Pacific Journal of Management and Education
Vol 8, No 3 (2025): November 2025

The Role of Artificial Intelligence as a Mediator: Previous Psychological Factors and Purchase Intention

Faizah, Niswatul (Unknown)
Sunaryo, Kunti (Unknown)
Ghofar, Abdul (Unknown)



Article Info

Publish Date
20 Nov 2025

Abstract

This study aims to analyse the influence of psychological factors namely, subjective norm, attitude and perceived control on purchase intention through artificial intelligence (AI) in the context of e-commerce. The Theory of Planned Behaviour (TPB) and the Technology Acceptance Model (TAM) are used to explain the relationship between these psychological variables and the acceptance of AI technology. Data were analysed using the structural equation modelling-partial least squares (SEM-PLS) method. The results showed that subjective norms and perceived control significantly and positively affected both AI and purchase intention, directly and through AI mediation. However, attitude had no significant effect on AI or purchase intention through AI. These findings make a theoretical contribution by expanding the application of TPB and TAM in the context of AI-based technology, while also providing e-commerce companies with practical insights to enhance user experience through AI-based personalisation

Copyrights © 2025






Journal Info

Abbrev

APJME

Publisher

Subject

Education Languange, Linguistic, Communication & Media Other

Description

APJME aims to feature narrative, theoretical, and empirically-based research articles relevant to management and education area. We also strive to develop a better understanding on education as well as management fields. APJME has a mission to be carried out which is to bring up the latest topic ...