Jurnal Ners
Vol. 10 No. 1 (2026)

Tingkat Kepuasan Pasien di Poli Gigi Puskesmas Padangsari Kecamatan Banyumanik Kota Semarang

Presilia, Melly (Unknown)
Wulandari, Respati (Unknown)
Mahawati, Eni (Unknown)



Article Info

Publish Date
20 Nov 2025

Abstract

Puskesmas Padangsari, as one of the primary healthcare institutions, strives to provide services that meet the expectations of the community while also supporting the overall improvement of public health. All forms of optimal dental health services aim to meet the needs and expectations of patient satisfaction. The quality of service can be viewed as a parameter that reflects the interaction and relationship between consumer expectations and the performance results of the service provided.This research aims to determine the level of patient satisfaction at Puskesmas Padangsari. A total of 247 patients filled out the satisfaction questionnaire, and the results showed that 185 patients were very satisfied with the dental clinic service, 57 patients were satisfied, and 5 patients were less satisfied with the service provided at the dental clinic of Puskesmas Padangsari.

Copyrights © 2026






Journal Info

Abbrev

ners

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing

Description

Fokus Jurnal Ners meliputi bidang kajian riset keperawatan diantaranya Keperawatan Medikal Bedah, Keperawatan Maternitas, Keperawatan Gawat Darurat, Keperawatan Anak, Keperawatan Lansia, Keperawatan Jiwa, Keperawatan Keluarga, Keperawatan Masyarakat, Manajemen Keperawatan dan Terapi Komplementer ...