Jurnal Pengabdian Masyarakat Tapis Berseri
Vol. 4 No. 2 (2025): Jurnal Pengabdian Masyarakat Tapis Berseri (JPMTB) (Edition Oktober)

Optimalisasi Layanan Administrasi Perdata melalui Penerapan User Centered Design pada Desain Antarmuka Digital di Pengadilan Negeri Bale Bandung

Nursyanti, Reni (Unknown)
M. Tonny Heru Susanto (Unknown)
Muhammad Fajar Romadhon, Fajar (Unknown)
Muhammad Qaysa Al Haq, Qaysa (Unknown)
Dimyati, Ahmad (Unknown)



Article Info

Publish Date
20 Nov 2025

Abstract

The management of civil case administration services at the Bale Bandung District Court still faces challenges in terms of efficiency and public accessibility. This Community Service Program (PkM) aims to assist the partner in optimizing service governance through the design of a digital application interface based on the User Centered Design (UCD) approach. The implementation method includes needs analysis, interface design using UCD principles, prototype testing, and user training for related staff. The results of the program show the development of a more intuitive and user-friendly digital application interface that meets user needs, thereby improving service efficiency and providing a better experience for the community. This PkM activity not only offers a practical solution for the partner but also contributes to supporting digital transformation in the field of civil administration services.

Copyrights © 2025






Journal Info

Abbrev

jpmtapisberseri

Publisher

Subject

Computer Science & IT Education

Description

Jurnal Pengabdian Masyarakat Tapis Berseri (JPMTB) adalah jurnal jurnal peer-review nasional pengabdian masyarakat bidang sains, teknik, dan teknologi yang diterbitkan oleh Pusat Studi Teknologi Informasi Universitas Bandar Lampung. Jurnal Pengabdian masyarakat ini bersifat open access atau akses ...