Journal of Indonesian Tourism and Policy Studies
Vol. 10, No. 1

Telkomsel Siaga RAFI Annual Event Strategy to Improve Brand Image by Senusa Indonesia

Manalu, Margareta (Unknown)
Khotimah, Qusnul (Unknown)
Zacharias, Alain Rishi (Unknown)



Article Info

Publish Date
27 Aug 2025

Abstract

This research aims to analyze the strategy of Telkomsel Siaga RAFI annual event organized by Senusa Indonesia in order to improve Telkomsel's brand image. Through this activity, Telkomsel seeks to strengthen relationships with customers and expand its social reach, especially during Ramadan and Idul Fitri 2025. The main focus of this final report is to explore the role of event management strategies in influencing the brand image of Telkomsel. Using brand image theory and direct observation techniques, this research also identifies the steps taken by Senusa Indonesia in designing and implementing events that include knowledge sharing and donations. The results showed that the event not only improved Telkomsel's image as a socially conscious brand, but also strengthened customer loyalty through their active involvement in social campaigns.

Copyrights © 2025






Journal Info

Abbrev

publication:jitps

Publisher

Subject

Humanities Social Sciences

Description

The Journal of Indonesian Tourism and Policy Studies (JITPS) covers tourism studies, recreation studies and policies related to their development in Indonesia. The expected research can also include studies on Indonesian tourism related to social, cultural, economic, political, management, health, ...