Preventif : Jurnal Kesehatan Masyarakat
Vol. 16 No. 2 (2025): VOLUME 16 NO.2 TAHUN 2025

TRP, The Magister student Analysis of Factors Related to Job Satisfaction and Its Relationship with Community Satisfaction

Paramita, Tri Ratna (Unknown)
Adrianto, Ratno (Unknown)
Ramdan, Iwan Muhamad (Unknown)



Article Info

Publish Date
28 Aug 2025

Abstract

The quality of services at RSUD Taman Husada has not met the expected standards, partly due to disparities in employment status affecting compensation and career development. Assessing employee job satisfaction is crucial, as it directly influences service effectiveness and patient satisfaction. This study aimed to describe job satisfaction and community satisfaction at RSUD Taman Husada and to analyze the factors associated with job satisfaction and its relationship to community satisfaction. This study employed a cross-sectional design involving 250 employees at Taman Husada Regional Hospital. Data were collected using a structured questionnaire to assess job satisfaction and community satisfaction. Statistical analyses, including Spearman's rank correlation and logistic regression, were conducted to identify significant factors associated with job satisfaction and its relationship to public satisfaction. The results showed that job satisfaction was categorized as high (78.42), while the community satisfaction index was very good (89.59). Significant factors influencing job satisfaction included achievement, recognition, responsibility, advancement, work itself, compensation, job security, working conditions, organizational policies, technical supervision, and interpersonal relationships (p < 0.005). The most dominant factor was work itself (OR = 16.89). No significant relationship was found between job satisfaction and community satisfaction in the aspect of employee behavior (p = 0.715). It was concluded that intrinsic and extrinsic factors significantly affect job satisfaction. However, a direct relationship with community satisfaction has not been established.

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Journal Info

Abbrev

preventif

Publisher

Subject

Public Health

Description

Preventif Jurnal Kesehatan Masyarakat welcomes manuscripts that cover a broad range of topics within the public health discipline The journals scope encompasses but is not limited to the following key areas Health Administration and Policy The management organization and policy making processes ...