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All Journal Proceeding Mulawarman International Conference on Tropical Public Health Preventif : Jurnal Kesehatan Masyarakat
Paramita, Tri Ratna
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Public Health

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Feasibility Study: Potentcy of Service Development at Taman Husada Public Hospital, Bontang City- East Kalimantan Paramita, Tri Ratna; Adrianto, Ratno; Ramdan , Iwan M.
Mulawarman International Conference on Tropical Public Health Vol. 1 No. 1 (2025): The 3rd MICTOPH
Publisher : Faculty of Public Health Mulawarman University, Indonesia

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Abstract

Background : Health as a basic human right is an important thing in life. Legally, the government is responsible for ensuring that the health of citizens is fulfilled. The right of citizens to obtain health services can be seen from the provision of health facilities. Based on regulations, as a health service facility, hospitals are required to provide facilities and infrastructure according to the provisions. Taman Husada Hospital as a class B referral hospital needs to adjust facilities and infrastructure according to regulations and meet the needs of the community for service development through a feasibility study. Objective : This study was conducted to obtain an overview of the potential for service development at Taman Husada Hospital so that it could provide recommendation for hospital development planning policies Research Methods/ Implementation Methods : Primary data were collected with questionnaires, analyzed descriptively quantitatively and presented through tables and narratives Results : All of respondents were not satisfied with the inpatient facilities, where 85.2% of respondents had difficulty in getting an inpatient room, and 59.3% of respondents had problems with waiting time for an inpatient room Conclusion/Lesson Learned : The condition of inpatient care and supporting facilities have not met the needs of the community at this time and all respondents provided support for the construction of new buildings and the addition of supporting facilities. It is expected that the hospital can improve inpatient services by increasing the capacity and quality of inpatient facilities, managing patient flow and adding supporting facilities
TRP, The Magister student Analysis of Factors Related to Job Satisfaction and Its Relationship with Community Satisfaction Paramita, Tri Ratna; Adrianto, Ratno; Ramdan, Iwan Muhamad
Preventif : Jurnal Kesehatan Masyarakat Vol. 16 No. 2 (2025): VOLUME 16 NO.2 TAHUN 2025
Publisher : Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/preventif.v16i2.2057

Abstract

The quality of services at RSUD Taman Husada has not met the expected standards, partly due to disparities in employment status affecting compensation and career development. Assessing employee job satisfaction is crucial, as it directly influences service effectiveness and patient satisfaction. This study aimed to describe job satisfaction and community satisfaction at RSUD Taman Husada and to analyze the factors associated with job satisfaction and its relationship to community satisfaction. This study employed a cross-sectional design involving 250 employees at Taman Husada Regional Hospital. Data were collected using a structured questionnaire to assess job satisfaction and community satisfaction. Statistical analyses, including Spearman's rank correlation and logistic regression, were conducted to identify significant factors associated with job satisfaction and its relationship to public satisfaction. The results showed that job satisfaction was categorized as high (78.42), while the community satisfaction index was very good (89.59). Significant factors influencing job satisfaction included achievement, recognition, responsibility, advancement, work itself, compensation, job security, working conditions, organizational policies, technical supervision, and interpersonal relationships (p < 0.005). The most dominant factor was work itself (OR = 16.89). No significant relationship was found between job satisfaction and community satisfaction in the aspect of employee behavior (p = 0.715). It was concluded that intrinsic and extrinsic factors significantly affect job satisfaction. However, a direct relationship with community satisfaction has not been established.
Co-Authors Adrianto, Ratno Iwan Muhamad Ramdan Ramdan , Iwan M.