Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Vol. 2 No. 4 (2025): November : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital

Empathy: Superpower Tersembunyi Bagi Gen Z untuk Menembus Gerbang Dunia Kerja

Diana Zumrotus Sa’adah (Unknown)
Nanda Puspitasari (Unknown)
Dewi Khayyirah Novrianti (Unknown)
M. Abdullah Azzam (Unknown)
Radiah Azzahrah (Unknown)
Wisma Niha (Unknown)



Article Info

Publish Date
24 Nov 2025

Abstract

Generation Z is entering an increasingly dynamic and competitive workforce, where technical skills alone are no longer sufficient for achieving success. Social and emotional skills, particularly empathy, have become key to building effective and sustainable relationships. This article presents a literature review exploring empathy as a “hidden superpower” for Gen Z to navigate the gateway to the professional world. The research method employed is a systematic literature study, analyzing scholarly articles, journals, and recent publications related to empathy, leadership, emotional intelligence, and multigenerational interactions in the workplace. The analysis indicates that empathy strengthens interpersonal relationships, fosters trust, and supports effective communication, while also enhancing leadership effectiveness, emotional intelligence development, and organizational sustainability. Empathetic Gen Z individuals are better equipped to navigate cross-cultural interactions, handle work pressure, and balance digital and emotional intelligence, making it a unique social and competitive capital. These findings highlight the importance of developing empathy as a strategic competency in education and soft skills training to support career success and organizational resilience in the global work era.

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Journal Info

Abbrev

JIMaKeBiDi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

Description

Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital (JIMaKeBiDi) memuat topik berkaitan dengan segala aspek manajemennamun tidak terbatas pada topik berikut: Manajemen Sumber Daya Manusia, Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasi, Manajemen Rantai ...