DRIVERS OF EMPLOYEE PERFORMANCE IN A LAUNDRY SERVICE: THE ROLES OF JOB SATISFACTION, SELF-EFFICACY, AND ORGANIZATIONAL CULTURE

Sari, Ni Komang Santi Yulia
Parwita, Gde Bayu Surya
Puspitawati, Ni Made Dwi

EMAS
Vol. 6 No. 11 (2025): EMAS

Employee performance is an important component in achieving organizational goals. This study aims to examine the influence of job satisfaction, self-efficacy, and organizational culture on employee performance. This study was conducted at Central Laundry Service Kerobokan Badung, a hotel laundry service company. The research method used was quantitative with a saturated sampling technique, where the entire population of 52 employees was used as the sample. Data collection was conducted through observation, documentation, interviews, and questionnaires. Data analysis used multiple linear regression with SPSS version 25. The findings of this study indicate that job satisfaction has a positive and significant effect on employee performance, self-efficacy has a positive and significant effect on employee performance, and organizational culture has a positive and significant effect on employee performance.