An-Nida : Jurnal Komunikasi Islam
Vol 17, No 2 (2025)

INOVASI TRANSPORTASI RAMAH DIFABEL (STUDI KASUS KOMUNIKASI PEMASARAN TERPADU DIFABIKE INDONESIA DALAM EKSISTENSI BISNIS)

Nazila, Meli Firdausi (Unknown)



Article Info

Publish Date
26 Nov 2025

Abstract

People with disabilities face discrimination in public facilities and employment. This has led to startups aimed at supporting them. Difabike Indonesia is a transportation service run by and for people with disabilities. As a new startup, it needs effective marketing strategies. This research investigates Difabike's integrated marketing communication. It uses the communication theory by Shimp & Andrews (2013) and employs a qualitative descriptive approach through case studies, including interviews, observations, and literature reviews. Data were analyzed following Miles, Huberman, and Saldana (2016) using collection, reduction, presentation, conclusion drawing, and verification. The study found that Difabike Indonesia uses various advertising methods, including brochures, vouchers, and online news. Their public relations involve event collaborations, social services, and entrepreneurship workshops. Sales promotions include free vouchers and fare subsidies. Online marketing is conducted via their website and social media, while personal selling is done through WhatsApp. Direct marketing involves partnerships with the Yogyakarta Cooperative and SME Service and Sibakul Markethub. The findings indicate that Difabike Indonesia's marketing communications are used, but they lack integration, particularly in social media promotion management.

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Journal Info

Abbrev

JKIN

Publisher

Subject

Languange, Linguistic, Communication & Media

Description

An-Nida : Jurnal Komunikasi Islam is a journal published by the faculty of da'wah and communication at Unisnu Jepara, aimed at creating and expanding innovations in the concepts, theories, paradigms, perspectives and methodologies of da'wah and communication, by publishing the results of research ...