Journal of Research in Social Science and Humanities
Vol 5, No 4 (2025)

Evolution of Bureaucratic Reform: A Comparative Analysis of Institutional Frameworks and Digital Governance in Indonesian and Malaysian State Administrations

Fitriana, Fitriana (Unknown)
Harapan Tua, R.F.S (Unknown)



Article Info

Publish Date
04 Dec 2025

Abstract

This article examines how institutional trajectories, merit-based civil service reforms, and digital governance interact to shape bureaucratic reform in two post-colonial states: Indonesia and Malaysia. The study addresses two questions: (1) how do differences in institutional frameworks and reform trajectories influence the design and implementation of merit-based administrative systems in both countries; and (2) to what extent do digital governance strategies reinforce or compromise meritocratic principles, transparency, efficiency, and citizen participation. Using a qualitative, literature-based comparative approach and a structured, focused comparison along three analytical dimensions (institutional trajectories, merit systems, and digital governance), the article synthesizes findings from academic studies, policy documents, and international indices. The analysis shows that Indonesia, moving from a highly centralized colonial and authoritarian legacy to radical decentralization, has developed a formally advanced merit framework but faces a persistent gap between rules and practice, producing a pattern of (strong formalization, weak enforcement). Malaysia, with a relatively stable federal, Westminster legacy, exhibits a (structured merit) system embedded in an ethnically based political settlement. In digital governance, Indonesia pursues ambitious but fragmented multi-level reforms, while Malaysia follows a more centralized and programmatic trajectory. The article concludes that global scripts of meritocracy and digital governance are refracted through historically specific institutional and political configurations.

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Journal Info

Abbrev

jrssh

Publisher

Subject

Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

Description

Journal Research of social science and Humanities is a peer-reviewed, international, and intercultural journal. It promotes interdisciplinary research with a primary focus on original research or reviews in humanities and social sciences. Articles are welcome in the following seven sections: ...