JURNAL LENTERA BISNIS
Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025

PENGARUH LOGISTICS CAPABILITY, INFORMATION TECHNOLOGY, INNOVATION CAPABILITY DAN LOGISTICS INTEGRATION TERHADAP LOGISTICS PERFORMANCE PADA INDUSTRI LOGISTIK DI INDONESIA

Nugroho, Nelson (Unknown)
Hamdi, Edi (Unknown)



Article Info

Publish Date
03 Dec 2025

Abstract

This study aims to determine and analyze the influence of Logistics Capability, Information Technology, Innovation Capability, Logistics Integration, and Logistics Performance on the Indonesian logistics industry. The research method used was a quantitative survey, distributing questionnaires to 295 logistics companies through a logistics company association. Forty-five logistics companies completed the questionnaire and were found to meet the criteria. Data analysis was performed using Multiple Linear Regression. The results showed that Logistics Capability had a positive and significant effect on Logistics Performance, Innovation Capability had a negative and significant effect, and Information Technology and Logistics Integration had no effect on Logistics Performance. This study demonstrates that Logistics Capability makes the largest contribution to Logistics Performance in the Indonesian logistics industry. Implications of this study emphasize the importance of logistics companies continuously improving their capabilities to ensure that consumer goods arrive on time, are undamaged, and are not lost. Companies are also advised to develop the ability to provide excellent service by establishing a 24-hour call center. Companies are also advised to provide regular employee training and development to ensure they are always capable of providing the best service to consumers

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Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...