The ongoing transformation in the education sector requires schools to evolve into adaptive, collaborative, and quality‐oriented learning organizations. This study is grounded in the understanding that human relations and effective communication serve as essential foundations for developing a sustainable learning culture within schools. The purpose of this research is to analyze how the integration of Case Based Learning (CBL) and Small Group Discussion (SGD) can strengthen the characteristics of a learning organization at SMP IT An Najma, North Cikarang. This study employed a qualitative case study approach. Data were collected through observations, in-depth interviews, and document analysis, and were analyzed using an interactive model involving data reduction, data display, and conclusion drawing. The findings reveal that the implementation of CBL–SGD encourages both teachers and students to become more reflective, receptive to feedback, and skilled in solving real-life problems within the school context. Interactions between teachers and students increased significantly, especially in aspects of collaboration, interpersonal communication, and decision‐making skills. The school demonstrated key characteristics of a learning organization, including continuous learning, systemic thinking, and a collaborative culture. The study concludes that the CBL–SGD strategy is effective in strengthening the school’s role as a learning organization, particularly by enhancing the quality of human relations and communication. The practical implication suggests that case-based and small group learning models can be adopted as strategies to improve instructional quality and reinforce school culture.
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