<![CDATA[This study examines the institutional performance and social impact of the National Center for Drug and Food Control (BBPOM) in Palembang as a public health governance institution serving South Sumatra province during 2024. Positioned within the social sciences framework of public administration and health governance, this research analyzes how regulatory institutions function as social agents protecting community welfare. The study employs a quantitative descriptive approach following Creswell's (2014) research design framework for institutional performance analysis. Data sources include institutional performance reports, budget realization documents, and efficiency indicators from January to December 2024. Analysis reveals that BBPOM Palembang achieved 100.84% of performance targets with 98.84% budget efficiency, successfully inspecting 1,471 drug samples (100.48% of target) and 584 food samples (101.92% of target), while reaching 13,353 community members through health education programs. The findings demonstrate strong institutional effectiveness in translating national health policies into local implementation, with public satisfaction reaching 95.9%. However, challenges remain in food safety compliance (90.58% vs 91.00% target) and criminal case handling efficiency (87.14%). This research contributes to understanding the social dynamics of regulatory governance in emerging economies, highlighting the critical role of public institutions in protecting community health rights and advancing social welfare. The study provides empirical evidence for policy improvement in pharmaceutical and food safety governance from a social sciences perspective, emphasizing the interconnection between institutional performance, social accountability, and community well-being.]]>
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