Manajemen : Jurnal Ekonomi
Vol. 7 No. 3 (2025): Manajemen : Jurnal Ekonomi

THE EFFECT OF LEGAL REGULATION ON CONSUMER TRUST IN SHOPPING ON THE E-COMMERCE PLATFORM SHOPEE

Siti Junaidah Hasibuan (STIE IBMI Medan)
Raymond Fransiscus (STIE IBMI Medan)
Hafni Cholida Nasution (STIE IBMI Medan)



Article Info

Publish Date
29 Nov 2025

Abstract

This study aims to analyze the effect of legal regulation on consumer trust in shopping on the e-commerce platform Shopee. The research employed a quantitative approach with a survey method. The population included all Shopee consumers who had made at least one transaction within the last six months. The sample size was determined using Hair et al.’s formula, resulting in 45 respondents. Data were analyzed using classical assumption tests and simple linear regression with the assistance of SPSS version 26. The findings reveal that legal regulation has a positive and significant effect on consumer trust in shopping on Shopee. This indicates that the better the implementation and enforcement of legal regulations such as consumer protection, personal data security, and legal certainty in electronic transactions the higher the level of consumer trust in conducting online transactions through Shopee

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Journal Info

Abbrev

JEUSI

Publisher

Subject

Economics, Econometrics & Finance

Description

Manajemen : Jurnal Ekonomi (EISSN: 2302-5964), adalah jurnal online nasional dengan sistem peer-review, yang diterbitkan oleh Fakultas Ekonomi Universitas Simalungun, Indonesia. Ruang lingkup jurnal ini meliputi bidang Ekonomi, Bisnis dan Kewirausahaan. Manajemen : jurnal Ekonomi telah terdaftar di ...