JURNAL TEKNOLOGI DAN OPEN SOURCE
Vol. 8 No. 2 (2025): Jurnal Teknologi dan Open Source, December 2025

Analysis of the UI/UX of the Skylar Topup Website Information System Using the Usability Scale (SUS) System Method

Ronaldo Julian PK (Unknown)
Karnadi (Unknown)
Zulhipni Reno Saputra Elsi (Unknown)



Article Info

Publish Date
22 Dec 2025

Abstract

Technological developments in the field of information systems have brought significant changes in the way we conduct transactions, communicate, and access services. One of the aspects that is focused on in the development of a website-based information system is the design of the user interface (UI) and user experience (UX). With technological advancements and wider adoption, intuitive, accessible, and user-friendly UI/UX design has become essential to ensure that information systems can meet users' needs efficiently and effectively. This study aims to evaluate user experience focusing on the ease of use and effectiveness of the user interface (UI) on the SkylarTopup information system. This process involves identifying challenges faced by users in interacting with the website, such as difficulties in navigation, slow response times, and design aspects that can be improved. Through SUS-based analysis, it is hoped that recommendations can be generated to improve the quality of UI/UX, so that SkylarTopup's information system can be more optimal, efficient, and better meet user needs. The results of the SUS score obtained show that although this system can be used quite well, there is potential for a significant improvement in terms of usability.

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Journal Info

Abbrev

JTOS

Publisher

Subject

Computer Science & IT

Description

Jurnal Teknologi dan Open Source menerbitkan naskah ilmiah. yang berkaitan dengan sistem informasi, teknologi informasi dan aplikasi open source secara berkala (2 kali setahun). Jurnal ini dikelola dan diterbitkan oleh Program Studi Teknik Informatika Fakultas Teknik, Universitas Islam Kuantan ...