Indonesian Journal of Management and Economic Research
Vol 2 No 01 (2025): Indonesian Journal of Management and Economic Research

Revitalizing Cultural Heritage Buildings to Enrich Urban Tourism Experiences: A Qualitative Case Study in Jakarta

Heryanti Utami (Universitas Negeri Jakarta, Indonesia)
Felina C. Young (Philippine Women’s University, Philippines)



Article Info

Publish Date
25 Jun 2025

Abstract

This study explores how the use of Cultural Heritage Buildings (CHBs) in Jakarta contributes to enriching the experiential dimensions of urban heritage tourism. While the conservation of cultural assets has traditionally been viewed through a preservationist lens, this study adopts a qualitative approach to examine how these spaces are creatively revitalized into experiential venues that appeal to modern urban tourists. By employing descriptive case studies of six iconic CHBs—Pos Bloc, Sarinah, Paser Baroe, Gedung Kesenian Jakarta, Monumen Nasional, and Museum Nasional Jakarta—this research analyzes how sensory, emotional, cognitive, behavioral, and relational experiences are co-constructed through strategic reuse and experiential marketing. Data were collected through site observations, expert documentations, and interpretive analysis of urban narratives. Findings show that the unique combination of historical ambiance, commercial adaptation, and cultural storytelling creates a multidimensional experience that goes beyond visual aesthetics. Jakarta’s approach demonstrates how CHBs can serve both as heritage anchors and platforms for innovative urban cultural expression. The study concludes with recommendations for urban tourism developers and heritage managers to align cultural sustainability with tourism innovation.

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Journal Info

Abbrev

IJOMER

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Focus and Scope The International Journal of Management and Economic Research (IJOMER) is dedicated to advancing knowledge and understanding in the fields of management and economics. The journal embraces a broad Focus and Scope, encompassing a diverse range of topics within these disciplines. Key ...