Jurnal Ekonomi dan Industri
Vol 20 No 2 (2019): Jurnal Ekonomi dan Industri

PENGARUH CO-CREATION, CURRENCY, COMMUNAL ACTIVITY DAN CONVERSATION TERHADAP CONSUMER JOURNEY.

Devi Krisnawati (Program Studi Manajemen FE Universitas Krisnadwipayana)



Article Info

Publish Date
25 Aug 2019

Abstract

This research use descriptive research with quantitative approach. There are five variables that are used in this research: co-creation, currency, communal activity, conversation, and consumer journey. The collection of data obtained through online questionnaires, which were distributed randomly for six days. The sample in this research was 100 respondents. The sampling technique of this research is random sampling. The data analysis uses descriptive analysis and multiple linear regressions. The results in this research showed that co-creation, currency, communal activity, conversation simultaneously affecting consumer journey significantly. The other results showed that co-creation and conversation partially affecting consumer journey significantly. Otherwise, currency, and communal activity partially were not affecting consumer journey. Based on the result of this research, it’s better for a marketer or a company to maintain conversation and develop product with involvement of the customer to strengthen consumer journey.

Copyrights © 2019






Journal Info

Abbrev

jei

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ekonomi dan Industri yang lebih dikenal dengan sebutan JEI mulai dipublikasikan sejak bulan Januari 1996 oleh Pusat Penelitian dan Pengembangan Ekonomi (P3M) Fakultas Ekonomi Universitas Krisnadwipayana Jakarta. Jurnal Ekonomi dan Industri terbit 3 (tiga) kali dalam setahun, yakni pada bulan ...