Jurnal Ilmiah Manajemen Kesatuan
Vol. 13 No. 6 (2025): JIMKES Edisi November 2025

The Influence Intervening of Trust on Purchase Intention with the Moderating Effect of Gender

Marthaleina Ruminda (Institut Transportasi dan Logistik Trisakti, Indonesia)
Yuliantini Yuliantini (Institut Transportasi dan Logistik Trisakti, Indonesia)
Yulianti Keke (Institut Transportasi dan Logistik Trisakti, Indonesia)
Indriyati Indriyati (Institut Transportasi dan Logistik Trisakti, Indonesia)
Ika Utami Yulihapsari (Institut Transportasi dan Logistik Trisakti, Indonesia)



Article Info

Publish Date
30 Nov 2025

Abstract

High-quality information and services are expected to increase customer confidence in the online market. Customer trust is expected to increase customer buying interest, regardless of gender. This study aims to investigate the increase in consumer buying interest through trust as an intervening variable and gender as a moderation variable. The population in this study is online market customers. Meanwhile, the research sample amounted to 306 customers located in the Jakarta area. This study uses a quantitative descriptive method. Validity tests and reliability tests are carried out to find out that the indicators used meet the research requirements. Next, a research model test was carried out. The data analysis techniques used include path analysis and Structural Equation Modeling (SEM). Test the model using SmartPLS 4 software. The study found that high-quality information and services significantly increased customer buying interest. The results of the direct hypothesis test and the hypothesis test were not directly accepted, except for the indirect hypothesis test regarding the indirect influence of confidence on buying interest moderated by gender variables. Further research is expected to develop similar research variables and indicators so that it can strengthen the results of this research.

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...